Cleaning Services

Yes, we are! Steam Hippo is fully insured, and all our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). They’re trained in the best practices for cleaning carpets and upholstery.

We primarily use hot water extraction, known as steam cleaning. This is the recommended deep-cleaning method in our industry. Depending on your carpet or upholstery, we might also use low-moisture cleaning or specific treatments for tough stains to ensure the best possible outcome.

Definitely! We only use eco-friendly, non-toxic cleaning products that are safe for children and pets, as well as for anyone who might be sensitive to strong chemicals. If you prefer, we can also provide scent-free cleaning options.

It`s helpful if you can pick up any small or fragile items and clear the areas you’d like cleaned of any furniture you would like moved. Rooms are typically cleaned as they are found upon arrival. Our technicians will take care of the rest and complete a walkthrough with you to discuss any stains or specific areas of concern.

We do ask that you’re home at the start of the appointment to go over your cleaning needs and also at the end to check the results together.

Most carpets usually dry within about 8 to 10 hours. However, drying time can vary depending on factors like humidity and airflow. Using fans or your HVAC system can help speed things up.

We can tackle many common stains like pet accidents, coffee, wine, food spills, and dirt. While we can’t promise to remove every single stain completely, we will evaluate them and suggest the best treatment options.

For safety reasons, we don’t move furniture like bed frames, dressers, sofas, or large appliances. We recommend that these items stay in place before your appointment.

For most households, we suggest having carpets cleaned every 6 to 12 months. If you have pets, kids, allergies, or high foot traffic, more frequent cleanings might be beneficial.

Yes! We provide free, no-obligation estimates over the phone, with clear pricing and no hidden fees.